Physicians Health Choice includes extras to our plan, without having to pay extra. Benefits for the services below vary by service area and plan. Refer to the Evidence of Coverage or contact Customer Service for a list of extras on a particular plan.

• New 2012 Preventive Services
• SilverSneakers
• FieldTex
• Careington/FSL Dental
• MH Net
• Prescription Solutions® by OptumRx™
• Comfort Care Transportation

New 2012 Preventive Services

The following preventive services are now covered under your plan for a $0 copay when you visit your primary care physician:

• Screening and counseling to reduce alcohol misuse
• Screening for depression in adults
• Screening for Sexually Transmitted Infections (STIs) and high intensity behavioral counseling to prevent STIs
• Intensive behavioral therapy to reduce cardiovascular disease risk
• Screening and counseling for obesity

For information about these preventive services, please call the Customer Service number on the back of your member ID card.

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The award-winning SilverSneakers® Fitness Program², an exercise and physical activity program designed exclusively for older adults, is available to members of Physicians Health Choice at no additional cost.

The SilverSneakers Fitness Program includes:

• A basic membership at a participating location
• Access to any of the participating locations throughout the U.S.
• Customized, low-impact SilverSneakers classes specially designed for older adults who want to improve their strength, flexibility, balance and endurance
• Senior Advisor℠ assistance from a dedicated staff member
• Health education seminars and other special events

Call: 1-866-550-4736 (TTY: 711), October 15, 2011 – March 1, 2012: 8 a.m. – 8 p.m., 7 days a week; and March 2, 2012 – October 14, 2012: 8 a.m. – 8 p.m., Monday – Friday

Visit: www.silversneakers.com

² source: www.healthways.com/success/library.aspx

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With the FieldTex Medical Catalogue benefit, members are given a quarterly allowance to order medicines, medical supplies and other items. Orders are easily placed with a phone call to FieldTex or through their website.

Call: 1-866-845-0813
Visit: www.fieldtex-phc.com

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Through Careington/FSL Dental, routine dental cleanings, exams, x-rays and fluoride treatments are covered at no cost. Designed by two dentists, this network has more than 65,000 general dentists and specialists nationwide.

Call: 1-800-290-0523 (TTY: 711), 7:30 a.m. – 5:30 p.m., Central Time, Monday – Friday

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Behavioral health services are covered by Physicians Health Choice through MH Net, a behavioral health provider with over 20 years of experience. Members are offered the treatment that includes a combination of care coordination, preventive health programs, and disease management.

Call: 1-800-336-2030 (TTY: 711), 24 hours a day, 7 days a week
Visit: www.mhnet.com

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Prescription Solutions® by OptumRx™ provides convenient service and savings on maintenance medications. Maintenance medications are typically those drugs you take on a regular basis for a chronic or long-term condition, such as high blood pressure, high cholesterol, diabetes, and others.

• Licensed pharmacists are available by phone 24 hours a day, 7 days a week to answer your medication questions.
• Medications should arrive within seven days after Prescription Solutions receives your completed order.
• No shipping for standard delivery to U.S addresses, including U.S. territories.
• Prescription Solutions by OptumRx dispenses all medications into clearly labeled containers and mails them in a discreet, tamper-evident package.
• Prescription Solutions by OptumRx is a national mail service pharmacy founded and managed by pharmacists.

Get started

• By phone. Call Prescription Solutions by OptumRx at 1-877-889-6358 (TTY: 711), 24 hours a day, 7 days a week. Please have your medication name and physician’s telephone number ready when you call. They can get you set up with home delivery right over the phone.
• Or by physician. Have your physician’s office call 1-800-791-7658 with your prescriptions, 8 a.m. - 8 p.m. CT, Monday - Friday, excluding certain holidays, (TTY: 711) or fax them to 1-800-491-7997 24 hours a day, 7 days a week.
• Or by mail. Complete and mail a prescription order form (PDF) to Prescription Solutions by OptumRx.

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Comfort Care offers cost-free, non-emergency transportation to and from pharmacies, labs, treatment centers and other medical appointments.. Please contact Comfort Care with your request for a ride at least 48 hours before the scheduled appointment. Benefits include a maximum number of transports as defined in the member’s plan benefits.

Call: 1-866-879-8023 (TTY: 711), 6:00 a.m. – 8:00 p.m., Central Time, Monday – Friday

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