Don't be a victim of identity theft.
If you think you've been a victim of identity theft or fraud:
Call any of these numbers:
Senior Medicare Patrol (SMP) Program can help.
The SMP Program educates people with Medicare to take an active role in detecting and preventing health care fraud and abuse. There is an SMP Program in every state, the District of Columbia, the U.S. Virgin Islands and Puerto Rico.
How you can fight healthcare fraud
UnitedHealthcare® is committed to preventing fraud, waste, and abuse in Medicare benefit programs and we're asking for your help. If you identify a potential case of fraud, please report it to us immediately.
Examples of potential Medicare fraud cases:
To report a potential case of fraud in a Medicare benefit program, call UnitedHealthcare®'s dedicated fraud hotline at 1-877-637-5595, 24 hours a day, 7 days a week. TTY users may call 711.
This hotline allows you to report cases anonymously and confidentially. UnitedHealthcare will make every effort to maintain your confidentiality. However, if law enforcement needs to get involved, UnitedHealthcare may not be able to guarantee your confidentiality. Please know that UnitedHealthcare will not take any action against you for reporting a potential fraud case in good faith.
You may also report potential prescription drug program fraud cases to the Medicare program directly at 1-877-7SafeRx (1-877-772-3379). For potential medical or non-prescription fraud cases, you may report to the Medicare program directly at 1-800-MEDICARE (1-800-633-4227; TTY: 711; 24 hours a day, 7 days a week). The Medicare fax number is 1-717-975-4442 and the website is www.medicare.gov.
For more information, request the guide titled “Protecting Medicare and You from Fraud” by calling 1-800-MEDICARE (1-800-633-4227; 24 hours a day, 7 days a week). TTY/TDD users should call 1-877-486-2048. A customer service representative can answer your questions 24 hours a day, 7 days a week.
How Medicare protects you
Medicare works with other government agencies to keep you safe from fraud.
You also have the right to control when and to whom your personal information is given.
You are protected from discrimination. You can't be treated differently because of your race, color, national origin, disability, age, religion, or sex. If you think you haven't been treated fairly for any of these reasons, call the Department of Health and Human Services, Office for Civil Rights for your state, or call toll-free 1-800-368-1019. TTY users, call 1-800-537-7697. For more information, visit the U.S. Department of Health and Human Services website.
Medicare Beneficiary Ombudsman
An ombudsman is a person who reviews issues and helps resolve them. The Medicare Beneficiary Ombudsman shares information with the Secretary of Health and Human Services, Congress, and other organizations about what works well with Medicare — and what doesn't.
The ombudsman helps improve the quality of services and care you get from Medicare by reporting problems and making recommendations.
The ombudsman makes sure this Medicare information is available to Medicare members:
The ombudsman reviews concerns through 1-800-MEDICARE (TTY users, call 1-877-486-2048; 24 hours a day, 7 days a week) and through your State Health Insurance Assistance Program. For more information about the Medicare Beneficiary Ombudsman, go to Medicare's website and click on “ombudsman.”